State Farm® Insurance Agent Lee Ann Moore

"I worked with Cody this morning, he was quick to return my call and answered all of my questions. I was impressed with his knowledge and professional yet friendly demeaner. I understand that when an agent has the right team it makes a difference, Cody is truly amazing. Thank you, Cody!"

"Cody was amazing! He understood what I needed and was very efficient and responsive with my request."

"The team always takes exceptional care of us whenever we call or come in. They always follow up with a email or phone call promptly."

"We have been with Lee Ann's office for over 20 years and have always received great customer service, competitive rates and suggestions for savings. The staff is friendly, helpful and knowledgeable. When we call, we are usually able to talk to someone. If we have to leave a message or we send an e-mail, we receive a response in a very timely manner. For example: This morning I left a voicemail regarding a document I needed. I received a call back within 5 minutes. The document was in my e-mail less than 5 minutes after that. That is the customer service we get. We are very happy with Lee Ann and her staff."

"Cody Jones at State Farm was excellent to work with. He was very attentive to my needs, never pushed products I didn’t want, and was always quick to respond. Communication was clear and consistent throughout the process. Highly recommend."

"Lee Ann and her crew are very helpful with finding the best coverage for any provided insurance. Cody is very knowledgeable and friendly to deal with."

"I have been a customer of this office for two years & have never had anything but great service. Lee Ann & her staff are friendly, knowledgeable & honest. Thanks for everything!"

"I called every year at renewal time and asked to speak with my agent to see if there were any addtional discounts I might qualify for. I was never permitted to speak with my agent, just her assistant. Each year I was told there were no saving to be had. After four years, a new assistant advised I had been overpaying by having unnecessary coverage. Finally, after much insistence, I was able to speak with the agent, who apparently only works form 12-4pm, and she took zero ownership and said there was nothing they could do to make it right."

"I have had very few claims over the last 20 years that I have been with this office/agent. I can call for help with a claim or about policies and pricing and 99% of the time I'll hang up the phone or walk out of the office with unanswered questions or no information other than an 800 number. I've called other agents for St Farm and received more help. I'll be changing agents asap."

"Really appreciated cody and him helping us adjust our policy."

"I have been with State Farm for auto insurance for 14 years. This is by far the worst office I have worked with. We’ve been with them for 4 years too long. Every time I called the office staff, they were rude and unhelpful. We recently were in a time crunch to switch insurance policies to a new car and were unable to get ahold of this office. I reached out to a different State Farm agent in the springs about switching. Upon working with them, communication was quick and efficient. They do annual reviews with each of their clients, something that has NEVER been done in our last 4 years. We’ve also learned that in our 4 years with this office, we have never received a 5% bundle discount which we qualified for. Also, we were paying for double uninsured insurance which in Colorado you only need 1 coverage for the uninsured insurance. So, essentially we were overpaying $45 each month for 4 years. So disappointed we didn’t go elsewhere sooner."

"My husband and I have been with them since 2013. Lee Ann Moore and her team have always been helpful with anything we need."

"I have had State Farm Car and Renters insurance through this office for almost 30 years.... through two accidents, and countless questions on my part. Love them! I have always been taken care of."

"Left a message as instructed and no call back. We went with geico"

"My wife and I have been Lee Ann's clients for several years, and despite being in a couple of accidents, we have never heard from her directly. Stephanie has been the main reason why we kept our business there. In addition, this office failed to take our totalled car off the policy which led to being billed over $700 in additional premiums that we shouldn't have had on our billing statement."